Reviews and Testimonials for Three Way Plumbing Services in Charlotte, Huntersville and Concord, NC
As a customer of Three Way Plumbing, I can’t be more impressed or satisfied with the caliber of service I’ve received each time. My professional reputation is on the line every time I agree to endorse a service or company. I am proud of my long association with Three Way Plumbing and Danielle Martini. She is a role model who has proven that a successful company does not require the compromise of values or integrity. "
— Sheri Lynch, 107.9 The Link
Dear Danielle, I just wanted to follow up the repair you did for me with a "Thank You!" and to tell you how impressed and appreciative I was, of your crew. I think it speaks well of the "kid at the helm", that your company has such a sterling relationship with service. You've done an exceptional job of finding the right people,and setting the right tone for your company. Tom and his assistant were not only capable and professional, but they reflected a very genuine sense of care. Check out any ad, for any company, large or small, and they'll talk about "service". But with you all, I think it goes much deeper than that. You all seem to view "service" as not only just getting the job done, but as taking deep satisfaction in being able to be of help. As someone on the receiving end of that help.....Thank you!
the technicians were very thorough and explained what they would be doing before even starting. They went over pricing and other options if the first fix did not correct the problem. They took their time if I had any questions, they were happy to explain and make me comfortable with the fix.
You were upfront with what needs to be done to fix the issue. You provided quality products and services. You were on time and worked quickly and efficiently. Also the team was courteous, polite and very respectful. Very, very, very satisfied in all aspects of the work you did for me.
Steve does a good job.
This is the second time we have had the need for plumbing services and both times Three Way has been efficient, timely and wonderful to work with. Josh is a great technician and was very thorough in checking and correcting the problem. He is a great asset to the company and hopefully has a wonderful future with the company.
Very grateful that someone came out so quickly and fixed the problem.
This was the second time we used your service . The work was quick and efficient. We were very happy both times
It was great, however there is now a banging sound every time we turn the water on. It’s very loud when we use the washing machine. That noise wasn’t there before.
The experience was wonderful. From the first call to the arrival of the tech!! You guys were extremely professional, quick, and HONEST!!!
Very happy with the folks at Three-Way Plumbing! Great service. Was very happy with the quick response and professional work.
I want to compliment you, Danielle and Three Way Plumbing! When I had ya’ll out to my house to put in a tub, the guy that was there had everything out in the truck. He didn’t have to run to the superstore to get anything. It’s like a warehouse on wheels! It definitely saved me time and money because I didn’t have to wait around for some guy to run off and go get everything. And Danielle would not send anyone to your house she wouldn’t trust in her own home with her own kids. That’s important to me."
— Paul Schadt, 96.9 Kat Country
Friendly and courteous service by the technician. It was exactly as described during my initial contact. The technician was very friendly, brought in drop cloths/mats to protect floors and minimized the amount of water and debris. I can't think of anything that would have made it better!"
— R. Burris
The technician did a fantastic job!"
— J. Snipes
Somebody please pat Chris on the back and thank him for representing your company so well in this day of declining customer service. You should be proud to have him and the other techs we have met!"
— C. Poe
The service was exceptionally thorough and details...going beyond the obvious condition and finding the underlying causes. Tom showed up early, the work was exceptional and the materials were high quality. I even told him he didn't have to clean up that much as I had some housework to do, but he cleaned up his mess, and then he cleaned up a little more!"
— A. Brown
We love Three Way Plumbing around here, and I have had them come to my condo when I was living there and to the house that Mary and I have together several times as well. I have loyalty to people that I respect and that’s why I would only call Three Way Plumbing. They do a fantastic job each time, inform me what is going on, fix it right the first time, the price is reasonable for the service they give, so why would I call anyone else. I am loyal to Three Way Plumbing. If you need a plumber, you will be loyal to them too. All the things that go wrong with other service companies don’t happen with Three Way Plumbing and that’s why they are called The Good Guys."
— Bob Lacey, 107.9 The Link
Our tech went the extra mile to show me how to properly shut my water off to the house as well as how to adjust the hot water!"
— C. Varney
They were so honest. They came out right away, they were on time, they offered affordable rates and their honesty is one of the great assets of this company!"
— B.F. Mullis
I was called back right away for an appointment. After I got an estimate for work to be done, I got an appointment in a timely manner for the work to be done. The people at the office, and the men who did the work were very nice and answered all of my questions!."
— P. Mitchell
What stood out in my mind most about the service was not only that they fixed the problem, but the professionalism, the quality of work, they arrived at the appointed time. They were friendly. They explained the work performed and met my expectations. They explained what needed to be done up front!"
— B. Soohoo
They were spot on and had a solution to my problem. The tech explained my three options and we could pick the one that made the most sense to us."
— M. Wilson
The care and understanding that Chris gave me stands out. He has been out to the house on a different occasion and was very pleasant and professional in explaining everything. We would not want anyone else coming to the house but him. CHRIS IS A GREAT EMPLOYEE - TOP NOTCH. Thank you for being so professional and honest. So many companies these days take advantage of you"
— L. Helms
I thought they were very professional and wore plastic boots over their shoes to protect my floors. They were on time...in fact, they were a little early!"
— M. Jamison
Shawn and his helper did a first class job. The job to be done was a huge one and took all day. I was amazed at the amount of work they had to do to complete the project. They went way beyond the call of duty for me. I also deeply appreciate the 10% discount given to me as a Senior. I now have the best water pressure that I have ever had! I will call you for any plumbing work I need done in the future. You are the best in the business!"
— P. Mitchell
The workers were friendly and upbeat the whole time. I believe the work area was cleaner after they finished than it was before they started!!"
— J. Roof
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