Why choose Three-Way Plumbing Services?
There are TONS of reasons to choose Three-Way Plumbing Services when you’re looking for a plumbing contractor, but here are the top four:
This is who we are:
Three-Way Plumbing was established in 1997 by me, Danielle Martini, a stay-at-home mom, and my husband, Steve, a highly-sought-after licensed plumber. Why? Because we, like you, were sick and tired of receiving lousy service from all service contractors. Missed appointments (if I could even GET an appointment), shady pricing, bad communication and terrible customer service were all the catalysts for starting our own company. My mission was to mold the company around what I would expect from a service professional entering my home. We never looked back. We wanted to be the first plumber Charlotte called and we have been plumbing Charlotte and the surrounding areas ever since!
This is what we believe:
We believe in only hiring highly-skilled, drug tested and background checked professionals that will perform your work honestly and with integrity. We believe in educating you toward informed decision making—ultimately solving your challenges, protecting you from disease, maintaining your comfort and improving your quality of life.
This is how we do business:
We have our phones answered by a live person twenty-four hours a day, seven days a week, 365 days a year. We respect your time and will give you an appointment window as well as call you 30 minutes prior to a technician’s arrival so you are never just sitting around waiting on someone. Our trucks are fully stocked so 98% of the time we can fix the real problem the first time saving you both time and money. Our technicians will give you all the options available to you with an honest price --BEFORE any work is started-- in writing along with any guarantees; and you will have the opportunity to either approve the work or decide against it. With us you have a 100% satisfaction guarantee. We will comply with all safety codes and pull permits and schedule inspections as required for your peace of mind.
This is what we offer:
We offer a full line of products and a full array of professional plumbing services. These include, but are certainly not limited to standard plumbing repairs, replacements, faucet repair and replacement, drain cleaning, Drain View, leak detection, water filtration systems, gas service work, solar and tankless water heater installation and service as well as traditional water heaters installation and traditional water heater repair.