704-795-9349

Serving Charlotte, Huntersville, Concord and Surrounding Areas

2 April 2015

Q: Why are you charging me a dispatch & evaluation fee if I already know what is wrong?

Answer:

We appreciate that you have looked at your situation and feel you have properly diagnosed the problem. We have highly trained professional technicians that may find a way of fixing the problem at a lesser cost. Occasionally, they find something a homeowner overlooks, that ends up saving the homeowner a ton of money by discovering a small problem that would have grown into a major problem with major costs if gone undetected and not repaired. Our training for our technicians ensures that they are on top of the latest technology and safety guidelines for the safety of your home and family. Don’t you feel the dispatch & evaluation fee is a small amount compared to the value of having a skilled technician sent to your house from a company that offers a 100% satisfaction?

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